Our wood earrings are available in a variety of designs and stain options. All earrings are laser-cut for precision and are finished with surgical grade hooks.
Due to the highly custom nature of our products, there will be no returns on personalized items unless damaged or defective. If there's something wrong with your order, please contact us right away so we can find out what happened and take the appropriate measures to fix it for you.
Time is of the essence! Any broken items, defective merchandise or discrepancies must be reported within 48 hours of receipt. Ripped or defective merchandise may only be exchanged for the same item. Please make sure to include a photo of product received and describe problem.
If we make a mistake, and you’ve received the wrong item, whether it’s a defective item, wrong style, color, or such, we are happy to send you a replacement or full refund, if preferred.
ERRORS AND MISTAKES
We are human :)
Please understand that very rarely mistakes happen, and when they do, we do everything in our power to fix them and make sure you are happy with your purchase and experience. If we made a mistake on your order, please inform us first before leaving us a negative review, as we will look into it and take care of it for you right away, whether by replacing your items or issuing a refund if you decide to cancel your order at that point. Please make sure to include a photo of product received and describe problem. We thank you in advance!